Service management lead - itil framework
Anywhere in India/Multiple LocationsBurgeon It Services Pvt Ltd
...support teams.- Maintain service documentation, reports, and dashboards.- Mentor and lead service management team members.Required Skills :- Strong knowledge of ITIL framework (ITIL v3 or ITIL 4 certification preferred).- Experience with ITSM tools (ServiceNow, Remedy, Jira Service Management, etc.).- Excellent stakeholder [...]
Category Management & Consulting