Managed services - servicenow technical consultant
BangalorePlat4mation
...stability and customer satisfaction.Key ResponsibilitiesManaged Services and Operational Delivery Handle incidents, service requests, problems, and minor enhancements on the ServiceNow platform. Own tickets end-to-end, from analysis and resolution to closure and documentation. Ensure adherence to SLAs, OLAs, and priority [...]
Category Construction & Civil Engineering