Infra tech support practitioner
PuneAccenture
...recording systems, WFM, dialers, CRM, and SBC. The engineer leverages automation, scripting, and Agentic AI frameworks to ensure resilient, secure, and efficient UC and contact center operations with proactive observability and continuous improvement. Roles & Responsibilities: - Operate, monitor, and maintain Contact Center/ACD [...]
Job Type: Full-time
Category IT & Telecommunications