Business advisory senior analyst-messaging
HyderabadAccenture
...closely with subject matter experts on escalations as well as manage the queue and productivity of their teams Should have solid understanding of workflow, tools used for providing services Skills & competencies • Coach team members as a process SME • Identify team goals and evaluate team progress • Escalation management [...]
Job Type: Full-time
Category Customer Services & Call Centre
30+ days ago in Accenture