BangaloreEshipz.com
...including RCAs, knowledge base articles, runbooks, and troubleshooting guides for the support team (ref:hirist.tech) [...]
Category IT & Telecommunications
BangaloreAntal International India
...incidents, resolutions, and knowledge articles in the ticketing system with correct categories/SLAs.- Perform proactive maintenance, patching, baseline hardening, and optimization of endpoints and core IT systems.- Contribute to IT projects and continuous process improvements with measurable outcomes (SLA, MTTR, CSAT).- Manage [...]
BangaloreNUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED
...documentation, SOPs, and knowledge articles. Required Skills & Qualifications :- Strong hands-on experience with SUSE Linux Enterprise Server (SLES). - Experience managing IBM, Dell, Lenovo, Fujitsu, and HP HANA appliance servers. - Solid knowledge of DNS, NFS, Samba, FTP, LDAP, NTP, and email services. - Understanding of [...]
Category Office & Administration
Bangalore/Chennai/Pune/HyderabadDevlats Pvt Ltd
...technical documentation and knowledge articles- Collaborate with cross-functional teams to deliver high-quality solutionsGood to Have / Preferred Skills : - ServiceNow CSA / CIS certification- Hands-on experience with ServiceNow Discovery and Service Mapping- Exposure to CSDM concepts and CMDB best practices- Experience with [...]
Category Fashion & Arts
Bangalorevbgyr
...SOPs, and knowledge base articles.- Participate in shift-based support, including rotational shifts and on-call duties.Required Skills & Qualifications : - Bachelors degree in Engineering, Computer Science, IT, or a related field.- 3+ years of experience in CA NetOps Technical Support or Network Operations.- Strong hands-on [...]
BangaloreCognite
...guides, and knowledge base articles to accelerate issue resolution and reduce repeat tickets.- Work closely with internal product and engineering teams to relay customer feedback and prfioritize product improvements.The Impact you bring to Cognite :- Bachelors or Masters degree in Computer Science, Engineering, or related [...]
Category Customer Services & Call Centre
BangaloreOPENBET INDIA PRIVATE LIMITED Endeavor
...including FAQs, knowledge base articles, and troubleshooting guides;- Participate in a rota schedule which includes working on weekends and bank holidays.Qualifications :If you are the right Application Support Engineer for us, you'll be able to demonstrate :- A bachelors degree in a traditional science subject, ideally [...]
...including FAQs, knowledge base articles, and troubleshooting guides;- Participate in a rota schedule which includes working on weekends and bank holidays.Qualifications :If you are the right Senior Application Support Engineer for us, you'll be able to demonstrate :- A bachelor's degree in a traditional science subject, ideally [...]
Bangaloreemudhra.com
...runbooks, and knowledge base articles to facilitate knowledge transfer within the support organization.- Participate in on-call rotation schedules for after-hours production support as required.Leadership and Collaboration :- Provide expert guidance and mentorship to L1 and L2 support engineers, conducting knowledge-sharing [...]
Delhi NCR/Mumbai/Bangalore/Hyderabad/Chennai/PuneRisalva Technologies
...specs, and knowledge base articles.Required Skills & Experience :- Strong hands-on experience with SAP BPA (workflow design, scripting, connectors, integrations).- Experience in automation development and production support across SAP environments.- Secondary skill : UiPath development, debugging, deployment, and support.- Good [...]
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