Articles jobs in Bangalore 61 -67 of 67 (0.000s)

Wizcommerce - senior technical writer

BangaloreWizCommerce

...and API documentation.2. Helpdesk articles and FAQs.3. Internal SOPs, onboarding handbooks, and process docs.- Regularly audit and update existing content to align with new releases or policy changes.Knowledge Base Management : - Own and optimize the documentation ecosystem (Notion, Confluence, Zendesk, Google Workspace, etc.) [...]

Category Fashion & Arts

30+ days ago in Hirist

L2 technical support analyst

Ahmedabad/BangaloreOutsourced

...guides and knowledge base articles.- Translate technical concepts into simple, user-friendly explanations.- Demonstrate strong attention to detail and proactive customer engagement.Collaboration & Escalation :- Partner closely with cross-functional teamsdevelopment, QA, product management, and customer successto resolve [...]

Category Customer Services & Call Centre

30+ days ago in Hirist

Infolob global - escalation enterprise technical support engineer

BangaloreINFOLOB SOLUTIONS INDIA PRIVATE LIMITED

...knowledge-based tech notes and articles.- Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair.- Use your intuition and innovation to provide solutions and workarounds for customers.- Install and configure Infoblox products and third-party software for [...]

Category Education, Training, & Library

30+ days ago in Hirist

Opkey - lead wordpress developer - php

Bangalore/NoidaOpkey

...for blogs, press releases, articles, and resource assets.Performance Optimization & Analytics : - Monitor site performance metrics such as page speed, traffic, conversions, engagement, and technical SEO.- Recommend and execute improvements that enhance UX, conversion rates, and website performance.- Oversee the digital [...]

Category IT & Telecommunications

30+ days ago in Hirist

Solarwinds - senior helpdesk analyst - comptia security

BangaloreSolarwinds India Pvt Ltd

...support procedures, knowledge base articles, and incident resolutions.Modern Desktop Management :- Administer and manage our modern desktop environment using tools like Microsoft Intune, JAMF and Microsoft Endpoint Configuration Manager (MECM).- Maintain Group Policy Objects (GPOs) and manage Azure Active Directory (AAD), [...]

Category Office & Administration

30+ days ago in Hirist

Richpanel - technical support engineer

BangaloreRichpanel

...and maintain knowledge base articles addressing common issues.- Identify and escalate product bugs and feature requests to the engineering team.- Flag at-risk accounts and expansion opportunities to CS/Account Management teams.- Document recurring issues and contribute to internal playbooks.- Collaborate with team members [...]

Category IT & Telecommunications

30+ days ago in Hirist

Mclaren strategic solutions - senior support engineer - java

BangaloreMcLaren Strategic Solutions

...runbooks, SOPs, and knowledge-base articles.- Communicate clearly and empathetically with internal teams, stakeholders, and end-users.- Participate in root-cause analysis (RCA) and problem management activities.- Ensure adherence to SLAs, incident categories, and standard support workflows.- Contribute to continuous improvement [...]

Category IT & Telecommunications

30+ days ago in Hirist

Articles jobs in Bangalore 61 -67 of 67 (0.000s)

Wizcommerce - senior technical writer

L2 technical support analyst

Infolob global - escalation enterprise technical support engineer

Opkey - lead wordpress developer - php

Solarwinds - senior helpdesk analyst - comptia security

Richpanel - technical support engineer

Mclaren strategic solutions - senior support engineer - java

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