Head of customer success, last mile operations and digitalization(vision care)
BangaloreZEISS India
...Champion the integration of CRM systems, sales apps, and dashboards to empower field teams with real-time data. d. Identify and streamline business processes to improve efficiency and reduce operational costs. e. Establish and monitor key performance indicators (KPIs) to track and report on operational and customer success [...]
Category Management & Consulting / Sector Accounting, Finance and Management Control