Lseg - senior analyst - technical support
BangaloreREFINITIV INDIA SHARED SERVICES PRIVATE LIMITED
...investigation progress in the CRM tools provided (Salesforce).- Keep clients updated throughout case life cycle.- Follow all policies and procedures for managing and raising customer issues to reduce resolution times.- Work with 3rd party service providers.- Perform break fix activities affecting customer sites remotely and [...]
Category Customer Services & Call Centre