Managed services - servicenow technical consultant
BangalorePlat4mation
...managed services or support environment. Strong experience in a ticket-based, customer-facing role. Solid understanding of ITIL processes and managed services operations. Hands-on experience with ServiceNow ITSM (mandatory). Experience working with SLAs, priorities, and queue-based support models. ServiceNow CIS certifications [...]
Category Construction & Civil Engineering