Head of customer success, last mile operations and digitalization(vision care)
BangaloreZEISS India
...operations to ensure efficiency, quality, and cost-effective management of resources. c. Oversee end-to-end operations including logistics, dispatch, inventory, customer service and CEF operations. d. Define and monitor customer experience metrics (NPS, SLA adherence, delivery performance) and implement continuous improvement [...]
Category Management & Consulting / Sector Accounting, Finance and Management Control
14 days ago in Labor24