Information technology support engineer
PatnaSitevis LTD
...applications Manage user accounts, access, and permissions using Active Directory and Azure AD Handle incidents, service requests, and changes using ITSM tools (Service Now, Jira, etc.) Escalate complex issues to L3 teams and follow up until resolution Maintain proper documentation, SOPs, and knowledge base articles Ensure SLA [...]
Category IT & Telecommunications / Sector IT, Information Technology and Telecommunications
22 days ago in Labor24