It operations support specialist
ChennaiTekwissen Software Private Limited
...Fulfillment and Knowledge Management adherence with ITSM framework- Acknowledge Tickets and conduct quick triage, provide solution and close the ticket within SLA;- Ensure escalation of tickets to next level according to Prose within SLA time.- Analyze operation failures, determine root causes, develop and implement corrective [...]
Category Banking, Insurance, Finance & Accountancy