Senior ai delivery manager
Delhi DivisionSutra.AI
...Treats delivery outcomes as core to Sutra’s reputation and customer impact. Success Metrics ≥ 95% On-Time Delivery Rate 10% Escalation Rate per Quarter 90% Customer Satisfaction (Implementation NPS) Time-to-Resolution: Avg. 24 hours for blockers Reduction in HITL tasks through productization (Quarter-over-Quarter) Role [...]
Category Management & Consulting