L3 team manager - technical support
Delhi NCRMegThink Solutions Private Limited
...process improvements, ensure service quality, and provide leadership to L1 and L2 teams while operating in a general shift model.Job Responsibilities :- Lead and manage the IPPB operations support team (L1 & L2).- Oversee daily operations, shift planning, and workload distribution.- Ensure SLA, KPI, and service [...]
Category Management & Consulting