Cloudsufi - senior/lead ai engineer
Noida/Delhi NCR/DelhiCloudSufi
...support metrics expertise (CSAT, SSR, escalation rate)- A/B testing and experimentation frameworks- User feedback loop implementationDeliverables :- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions- Conversational Flows : 15+ dialogue flows covering billing, [...]
Category Customer Services & Call Centre