Chief technology officer
GandhinagarEtech Global Services
...technologies (Genesys, NICE, Five9, Amazon Connect, Talkdesk).- Oversee IVR/IVA, voice/chat bots, routing, WFM, QM, recording, analytics, and CRM integrations.- Ensure scalability and compliance across onshore, offshore, and WFH environments.Engineering & Development : - Lead application development, automation solutions, [...]
Category Management & Consulting
30+ days ago in Hirist