L1 technical support analyst
Ahmedabad/GujaratOutsourced
...documentation and knowledge base articles for new or recurring issues.- Translate technical concepts into clear instructions for non-technical users.- Maintain accurate ticket notes, resolutions, and troubleshooting steps.Cross-Functional Collaboration :- Work closely with engineering, development, QA, and support leadership to [...]
Category Customer Services & Call Centre
30 days ago in Hirist