Aeris - service manager
Gurgaon/Gurugram/NoidaAeris IoT SaaS
...in service management and delivery, focusing on incident, problem, and change management.- Experience with Fishbone and 5 Whys method of conducting retrospectives and RCAs.- Strong understanding of ITIL.- ITIL Certification is a plus.- Excellent problem-solving and analytical skills.- Strong communication and interpersonal [...]
Category Customer Services & Call Centre