Customer service associate
GurgaonMoretasks Business Solution Limited
...and customer satisfaction. 5. Document customer interactions and update relevant systems/CRM tools promptly. 6. Escalate complex cases to the appropriate teams as per SOP. 7. Ensure adherence to SLAs, quality parameters, and compliance guidelines. 8. Collaborate with cross-functional teams to resolve customer concerns. 9. [...]
Category Customer Services & Call Centre