American express - senior engineer/contact center architect
Gurgaon/GurugramAmerican Express private limited
...biometrics, and speaker separation, optimizing for accuracy, latency, and noise robustness.- Integrate AI-driven components with core contact center platforms (ACD, CTI, CRM, and telephony interfaces), ensuring seamless interoperability and end-to-end performance.- Partner with data science and data engineering teams to build [...]
Category Engineering & Architecture