L2 technical support engineer
Gurgaon/GurugramBIG IDEAS SOCIAL MEDIA RECRUITMENT PVT LTD
...defined SLAs.- Prepare and submit monthly operational performance and uptime reports including security and compliance status.- Participate in monthly and ad hoc service review meetings with stakeholders.- Share preventive maintenance and upgrade schedules with client teams.- Support P1 and P2 incidents remotely or onsite, [...]
Category IT & Telecommunications