Technical lead - omnichannel dialer & ai platforms
Gurgaon/GurugramUniversal HR Solutions
...engines.- Knowledge of SIP, WebRTC, and telephony systems.- Familiarity with autodialer modes : predictive, power, progressive, and preview.- CRM integration experience with Salesforce, HubSpot, and Zoho.- Understanding of compliance standards (DNC, GDPR, TCPA).- Experience with real-time analytics dashboards and call center [...]
Category IT & Telecommunications