Team lead contact center
Haryana56672 Ameriprise India LLP
...daily basis- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed- Partner with Human Resources and functional [...]
Category Banking, Insurance, Finance & Accountancy / Sector Accounting, Finance and Management Control
29 days ago in Labor24