Sr. analyst - customer experience
HaryanaVMock
...reporting, dashboards, and product analytics (usage/adoption metrics). Excellent written and verbal communication skills. Hands-on experience with ticketing tools (JIRA, Zendesk, Freshdesk, Salesforce Service Cloud, etc.). Ability to multitask, prioritize, and thrive in a fast-paced environment. Experience driving TAT/SLA [...]
Category Customer Services & Call Centre