Team lead contact center
Haryana56672 Ameriprise India LLP
...identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced [...]
Category Banking, Insurance, Finance & Accountancy / Sector Accounting, Finance and Management Control