Senior technical operations analyst
Haryana56672 Ameriprise India LLP
...in lower environment Accurately record and prioritize Incidents and Service Requests against SLAs and resolution targets Incident management and service request fulfillment Own and progress call queues (own queue & teams’ queue) and support tasks, ensuring timely resolution within SLAResolve escalated calls from the [...]
Category Banking, Insurance, Finance & Accountancy / Sector Accounting, Finance and Management Control