Sap support lead - e2e implementation
HyderabadISS Softtech Pvt. Ltd
...Manage change and transport coordination in line with customer governance processes.- Support hypercare-to-AMS transition and post-go-live stabilization activities.- Prepare and present AMS operational reports covering ticket trends, SLA performance, effort utilization, and backlog.- Track AMS effort consumption against [...]
Category Customer Services & Call Centre