Senior technical operations analyst
Hyderabad56672 Ameriprise India LLP
...teams’ queue) and support tasks, ensuring timely resolution within SLAResolve escalated calls from the business Resolving users’ issues or escalating to support teams where necessary. Experience with Service Now and should have good knowledge of Incidents, Requests, Dashboards and Reporting with basic understanding of [...]
Category Banking, Insurance, Finance & Accountancy / Sector Accounting, Finance and Management Control