Csa gurgaon jobs 1 -10 of 10 (0.000s)

Customer acquisition executive

GurgaonBombay Shaving Company

...Time, Resolution Time, and CSAT 4. Troubleshoot and resolve customer issues effectively and empathetically 5. Respond to customer queries via calls, emails, and WhatsApp, ensuring end-to-end resolution 6. Coordinate with internal and external stakeholders for timely issue resolution 7. Support the team with ad-hoc tasks as per [...]

Program manager

GurgaonGranaura

...performance, quality, productivity, and CSAT 6. Prepare weekly/monthly decks and business reviews 7. Highlight risks, gaps, and improvement opportunities 8. Coordinate with internal teams and external partners for resolution 9. Work with client stakeholders, delivery teams, and vendor partners 10. Facilitate review meetings, [...]

Category Management & Consulting

Senior servicenow engineer

Gurgaon/GurugramMKS Inc

...ServiceNow certifications such as CSA, CIS-ITSM, CIS-ITOM, CIS-SPM, CAD, or others.- Experience with Discovery, Service Mapping, Performance Analytics, Orchestration, or Security Incident Response.- Familiarity with Service Portal, UI Builder, Workspace, or Flow Designer advanced functionality.- Experience acting as a Business [...]

Category IT & Telecommunications

American express - senior engineer/contact center architect

Gurgaon/GurugramAmerican Express private limited

...time, first contact resolution, CSAT) (ref:hirist.tech) [...]

Category Engineering & Architecture

L3 cyberark engineer - threat modeling

Bangalore/Pune/Gurgaon/Gurugram/HyderabadT D Newton

...or initiatives (e.g., OWASP, CSA, open forums), with willingness to contribute over time. - Proactive and curious mindset with an interest in identifying potential issues early and seeking guidance on effective remediation approaches. - Strong passion for emerging AI technologies and AI security trends, with continuous learning [...]

Category IT & Telecommunications

Accolite - servicenow business system analyst - itsm/itom/hrsd modules

Gurgaon/GurugramACCOLITE DIGITAL INDIA PRIVATE LIMITED

...- ServiceNowCertified System Administrator (CSA)- ServiceNowCertified Implementation Specialist (ITSM / HRSD / CSM)- ITIL v4 Foundation or higher- CBAP / CCBA (good to have)Nice to Have : - Experience with ServiceNow upgrades and re-implementations- Exposure to integrations (REST, SOAP, MID Server concepts)- Experience in large [...]

Category Banking, Insurance, Finance & Accountancy

Pega automation testing engineer

Gurgaon/Gurugram1HResource Solutions

...web services- Pega Certification (CSA / CSSA / related) is an added advantage- Experience working in large enterprise or BFSI / Insurance / Healthcare domains (ref:hirist.tech) [...]

Category IT & Telecommunications

Senior servicenow architect/platform expert

Delhi NCR/Gurgaon/Gurugram/NoidaQuesthiring

...deployments - ServiceNow certifications (CSA, CIS-ITSM, CIS-CMDB, Architect) - Understanding of operational workflows (SRE, IT Ops, Incident Response) (ref:hirist.tech) [...]

Category Fashion & Arts

Lead support engineer

Gurgaon/GurugramAnamika Consulting

...key metrics (response/resolution time, CSAT, backlog).- Drive process improvements, automation, and scalable workflows.Ideal Candidate :- 5+ years in SaaS technical support with team leadership experience.- Strong judgment under pressure; confident with high-impact incidents.- Excellent communication with customers and internal [...]

Category IT & Telecommunications

Lead support engineer

Gurgaon/GurugramTalentxo

...response time, resolution time, CSAT, and backlog health.- Drive process improvements, automation ideas, and smarter workflows as we scale.Ideal Candidate : - 5+ years of technical support experience in a SaaS organisation.- Proven experience leading or mentoring support teams.- Solid judgment under pressure and confidence [...]

Category IT & Telecommunications