Product support engineer
VisakhapatnamSails Software Inc
...CloudFront) Integrations: Twilio, Authorize.net, Background Screening providersKey Responsibilities Primary Responsibilities (Support & Monitoring) Client Issue Triage & Response Receive and categorize client-reported issues Classify priority (P1/P2/P3/P4) and severity Provide initial response within SLA timeframes (P1: 15min, [...]
Category IT & Telecommunications
3 days ago in Internshala