Intertec systems - senior technical support engineer - itil framework
IndoreIntertec Systems
...skills in English & Arabic.- Provide first level support to users and improve first level resolution percentage.- Log the calls and requests in the Service Desk System and define severity of the ticket and follow-up.- Troubleshoot and resolve common IT issues related to hardware, software, network connectivity, and [...]
Category Customer Services & Call Centre
30+ days ago in Hirist