Service desk engineer
IndoreIntertec Softwares Pvt Ltd
...Engineer Purpose:To handle customer calls and assist network, infra and end users issues Certification: ITIL Responsibilities : Attend to all communications to IT Helpdesk (phone, email, Self Service, chat, walk-in) Manager the Team of 5-6 members and prepare Monthly shift roaster Apply quality checks and manage SD queue. [...]
Category IT & Telecommunications