Check kolkata jobs in Indore 31 -32 of 32 (0.001s)

Service desk engineer

IndoreIntertec Softwares Pvt Ltd

...shift roaster Apply quality checks and manage SD queue. Responsible for achieving response and resolution SLA Prepare monthly reports and share ad-hoc report based on customer expectations. Use phone etiquette while dealing with users Excellent communications skills in English & Arabic Provide first level support to users and [...]

Category IT & Telecommunications

Slp specialist, inslp

IndoreATSPL - Madhya Pradesh - G67

...and implementing SOPs -Surprise check and reports at LM (Last Mile) stations -Keeping the plans and SOPs updated -Periodical check of documentation -Adhering to SLAs defined for the SLP MDR Concessions Abuse Program Process Improvement and Loss Prevention -Process review, gap analysis and implementation of [...]