Service desk engineer
IndoreIntertec Softwares Pvt Ltd
...Corrective Action) Perform software installations (individual and group rollouts) Manage knowledgebase, FAQs, etc. Maintain list of IT Services, Service Assignment Groups, SLAs, KPIs. Notify support personnel about variance and update Service Desk System for reasons and justification. Improve skills in line with the new [...]
Category IT & Telecommunications
30+ days ago in Internshala