Genesys framework specialist
IndoreIntertec Softwares Pvt Ltd
...Scripting and automation knowledge (Java, Python, or Genesys-specific tools) preferred. Experience with cloud deployments (AWS, Azure) and API integrations is an advantage. Working knowledge of ITIL processes and change management. OPTIONAL Incident and problem resolution time (SLA adherence). Platform uptime and performance [...]
Category Customer Services & Call Centre