Based vapi jobs in Indore at Intertec softwares pvt ltd 1 -7 of 7 (0.001s)

Genesys framework specialist

IndoreIntertec Softwares Pvt Ltd

...expert-level technical support for Genesys-based contact center environments (on-prem or cloud). Handle incident management, problem analysis, and root cause resolution for Genesys voice, routing, and IVR systems. Design, configure, and implement Genesys routing strategies, call flows, and integrations. Lead and mentor L1/L2 [...]

Category Customer Services & Call Centre

It infrastructure analyst - linux admin

IndoreIntertec Softwares Pvt Ltd

...in HPUX Experience with AI-based implementation or support will be considered an added advantage. SOFT SKILLS: MANDATORY Strong analytical and problem-solving ability Excellent written and verbal communication Clear and accurate documentation skills Team player with ability to work across departments High attention to detail [...]

Category IT & Telecommunications

Sql server dba

IndoreIntertec Softwares Pvt Ltd

...standards OPTIONAL Experience with AI-based database optimization or support will be considered an added advantage. SOFT SKILLS: MANDATORY Strong analytical and problem-solving ability Excellent written, verbal communication, and presentation skills Clear and accurate documentation skills Proven experience in team collaboration [...]

Category IT & Telecommunications

Team lead (it infrastructure monitoring)

IndoreIntertec Softwares Pvt Ltd

About the job:Job Title : Team Lead Job Purpose: The 24x7 IT Infrastructure Monitoring Team Lead is responsible for overseeing the continuous monitoring of critical IT systems, ensuring high availability, performance, and security across infrastructure components. This role demands strong leadership, technical expertise, and operational discipline [...]

Technical specialist monitoring tools

IndoreIntertec Softwares Pvt Ltd

.../ NOC delivery OPTIONAL AI-based implementation or support HPE certifications (OpsRamp, GreenLake, OneView) Certifications in monitoring tools such as Manage Engine Op Manager, SolarWinds, Zabbix, Nagios and PRTG etc will be added advantage. Additional observability platform expertise SOFT SKILLS: Strong analytical and [...]

Category Fashion & Arts

Service desk engineer

IndoreIntertec Softwares Pvt Ltd

...and share ad-hoc report based on customer expectations. Use phone etiquette while dealing with users Excellent communications skills in English & Arabic Provide first level support to users and improve first level resolution percentage. Log the calls and requests in the Service Desk System and define severity of the ticket and [...]

Category IT & Telecommunications

Network support engineer

IndoreIntertec Softwares Pvt Ltd

...Understanding and report preparation based on the customer requirement. Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact Collect and review performance reports for various systems, and report trends in hardware and application [...]

Category IT & Telecommunications