Service desk engineer
IndoreIntertec Softwares Pvt Ltd
...mobilize support team for immediate resolution for high critical incidents. Attempt to resolve incidents directly (e.g. phone or via remote) as 1st level support needed. If immediate resolution is not possible, assign requests to second level personnel Communicate with users regarding use of FAQs, Policies, and [...]
Category IT & Telecommunications
30+ days ago in Internshala