Intertec systems - senior technical support engineer - itil framework
IndoreIntertec Systems
...shift roaster.- Apply quality checks and manage SD queue.- Responsible for achieving response and resolution SLA.- Prepare monthly reports and share ad-hoc report based on customer expectations.- Use phone etiquette while dealing with users.- Excellent communications skills in English & Arabic.- Provide first level support to [...]
Category Customer Services & Call Centre
27 days ago in Hirist