Intertec systems - senior technical support engineer - itil framework
IndoreIntertec Systems
...while dealing with users.- Excellent communications skills in English & Arabic.- Provide first level support to users and improve first level resolution percentage.- Log the calls and requests in the Service Desk System and define severity of the ticket and follow-up.- Troubleshoot and resolve common IT issues related to [...]
Category Customer Services & Call Centre
27 days ago in Hirist