It administrator ii- genesys cloud cx
BangaloreHoliday Inn Club Vacations
...24 years of experience administering Genesys Cloud. Strong understanding of call routing, IVR design, and ACD concepts. Experience with APIs, web services, and data actions is a plus. Familiarity with workforce management, quality management, and omnichannel routing. Strong analytical and problem-solving skills. Excellent [...]
Category Office & Administration