Application support engineer
BangaloreOneFin
...Incident Handling & Production Support 1. Serve as the first point of contact for customer-reported issues via ticketing system, email, or WhatsApp. 2. Diagnose issues using predefined SOPs and the knowledge base. B. Perform basic troubleshooting: API request-response checks Log review (via dashboards or read-only tools) [...]
Category IT & Telecommunications