Customer success manager
KarnatakaZoko
..."Shopify ": You understand E-commerce. You know what ROAS, AOV, and CLTV mean. You can talk to a Founder about profit margins and a Developer about API keys in the same hour. You have Thick Skin: You can handle high-pressure situations. When a customer is angry, you don't panic - you de-escalate, take ownership, and solve the [...]
Category Management & Consulting