Willware technologies - sales cloud functional lead - sap c4c implementation
BangaloreWILLWARE TECHNOLOGIES PRIVATE LIMITED
...modules.- Gather, analyze, and document business requirements and convert them into functional specifications.- Configure C4C objects such as Leads, Opportunities, Accounts, Activities, Service Tickets, and Workflows.- Drive UAT planning and execution, defect resolution, and user training.- Coordinate with onshore teams and [...]
Category Customer Services & Call Centre