Customer success manager
BangaloreZoko
...must know how the internet works. If a customer says " It’s not working, " you don't just forward the ticket to Engineering. You inspect the payload, check the Shopify webhook, test in Incognito mode, and isolate the variable. You solve 80% of issues yourself. 3. Consult, Don't Just Support Customers will ask: " How do I [...]
Category Management & Consulting