Lseg - senior analyst - salesforce
BangaloreREFINITIV INDIA SHARED SERVICES PRIVATE LIMITED
...customer queries, interactions, and investigation progress in the CRM tools provided (Salesforce).- Keep clients updated throughout case life cycle.- Follow all policies and procedures for managing and raising customer issues to reduce resolution times.- Work with 3rd party service providers.- Perform break fix activities [...]
Category Customer Services & Call Centre