West pharmaceutical services - support lead - erp apps
BangaloreWest Pharmaceutical Packaging India
...inquiries and resolving basic technical issues related to SAP modules.- Issue Escalation : Identify, document, and escalate complex issues to Level 2/3 support teams when necessary, ensuring timely resolution.- System Monitoring : Monitor SAP system performance and report any anomalies or disruptions to the relevant [...]
Category Customer Services & Call Centre