Smarsh - l3 engineer - technical support
BangaloreSmarsh
...straightforward issues, such as configuration changes and low-impact problems stemming from recent builds.- Over time, take on more complex issues with guidance from the core Engineering team.Issue Escalation :- Escalate issues beyond the scope of the L3 team to the Engineering team per predefined criteria.Collaboration and [...]
Category IT & Telecommunications
30+ days ago in Hirist