Intertec systems - senior technical support engineer - itil framework
IndoreIntertec Systems
...software, network connectivity, and applications.- Prioritise and manage multiple support requests simultaneously.- Decide on priorities and impact for the Helpdesk calls and mobilize support team for immediate resolution for high critical incidents.- Attempt to resolve incidents directly (e.phone or via remote) as 1st level [...]
Category Customer Services & Call Centre
30+ days ago in Hirist