Intertec systems - senior technical support engineer - itil framework
IndoreIntertec Systems
...users regarding use of FAQs, Policies, and Procedures.- Proactively look at root causes for repeated incidents.- Track progress and provide call status information to users.- Provide management reports (Statistics, Trend analysis, Corrective Action).- Perform software installations (individual and group rollouts).- Manage [...]
Category Customer Services & Call Centre
30+ days ago in Hirist