Intertec systems - senior technical support engineer - itil framework
IndoreIntertec Systems
...and share ad-hoc report based on customer expectations.- Use phone etiquette while dealing with users.- Excellent communications skills in English & Arabic.- Provide first level support to users and improve first level resolution percentage.- Log the calls and requests in the Service Desk System and define severity of the [...]
Category Customer Services & Call Centre
30+ days ago in Hirist